In an emergency, when you don't have enough time to think or don't feel
comfortable enough to use what you have learned, always go into
Computer Mode, and stay there until you have a good reason to change.
  
THE COMPUTER...
- is never angry or emotional or hurried or upset.
 - never talks in the first person singular (I, me, my, mine, myself)
without a ton of modifying phrases.
 - always talks in abstractions and generalities.
 - say, "It is ______ that....;", for example, "It is obvious that there is
no cause for alarm."
 - says, "One would..." or "Any reasonable person would..."
 - always looks absolutely calm and relaxed.
 - usually takes a single physical stance early in the conversation and
maintains it from then on.
 -  never commits him/herself to anything.
  
When things are coming apart--go Computer.  There is no safer stance.
Practice it in front of a mirror, if you have to, but make sure this defense
is in your arsenal.
 
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